coming-home-diagram

Our Coming Home programme delivers great rewards after 18 months
0 (0)

Maizi MuttCustomer experience, Maizi

You may remember one of my woofposts from the summer Alisar is ‘Coming Home’ to Japan about the Coming Home programme that my Steve/Alisar put in place for a global blue-chip retail company. The programme was conceived to tackle the issue of falling revenue and losing customers at the end of their warranty period, which is common problem with many …

Clarity-for-Creatives

How to get clarity in your business
0 (0)

Maizi MuttMaizi

Welcome to the first Maizi’s Mates woofpost. We take a look at some of the other humans working with my humans Steve and Ann. This one’s all about Richard Lalchan, who built the new Alisar website… I tell you about his new product, Clarity for Creatives.

Maizi-Mutt-Coffee-Jug

Jean’s Random Act of Kindness
0 (0)

Maizi MuttMaizi

I wanted to tell you about Jean, our 86-year-old neighbour whose random act of kindness after she heard about our office power cut said to us: “Customer service isn’t just about being nice to paying customers”