Greetings from Maizi World – I hope you’re all enjoying the stormy but mostly pleasant start to June. I’ve been continuing my vigilant SquirrelWatch™ (now that could be a great TV show) across my garden. None shall pass. I also sometimes let my humans Steve and Ann in so they can water the flowers and tend to the vegetable patch. …
Do you wear your badge with pride?0 (0)
Do you wear your badge with pride? They do at Timpson and it really helps to spark conversations with customers and enhance customer service. Read my woofpost to find out what they do…
A postmaster who went the extra 550 miles0 (0)
Postmaster, David Shepherd, need to deliver a passport to one of his regular customers on signed delivery. He’d missed the pick up so decided to hand deliver the letter himself. What a great example of excellent customer service.
Jean’s Random Act of Kindness0 (0)
I wanted to tell you about Jean, our 86-year-old neighbour whose random act of kindness after she heard about our office power cut said to us: “Customer service isn’t just about being nice to paying customers”
Emirates customer services go several extra miles0 (0)
When my human Steve, needed some help at Bangkok Airport Emirates customer services went out of their way to help. And I give them 5 Big Tail Wags!
A small gesture pays big rewards0 (0)
My humans Steve and Ann are always out and about. They didn’t go as far as Japan last week, but they did go to Reigate, Surrey on Friday, and Steve told me what transpired…