Are you a charismatic leader? In my latest woofpost we look at 10 straight forward behaviours to adopt, that could result in your staff saying you’re more charismatic.
Do you wear your badge with pride?0 (0)
Do you wear your badge with pride? They do at Timpson and it really helps to spark conversations with customers and enhance customer service. Read my woofpost to find out what they do…
A postmaster who went the extra 550 miles0 (0)
Postmaster, David Shepherd, need to deliver a passport to one of his regular customers on signed delivery. He’d missed the pick up so decided to hand deliver the letter himself. What a great example of excellent customer service.